Privacy Policy

Last updated: 22 October 2026

This Privacy Policy explains how Ayaabi Collection (“Ayaabi”, “we”, “us”) collects, uses and protects your personal information when you visit ayaabi.com, place an order or contact us. We are an online fashion store based in Sialkot, Pakistan, and we ship our products worldwide.

1. Information we collect

Information you give us

• Orders: your name, billing and shipping address, email address, phone number and the products you purchase.
• Account: if you create an account, your username, password (stored encrypted) and order history.
• Messages: information you send through our contact form, email, WhatsApp or Facebook Messenger, including payment receipts for money transfers.
• Reviews: your name and review text if you choose to review a product.

Information collected automatically

• Technical data such as your IP address, browser type, device and pages visited, collected through server logs and cookies.
• Cart and session information needed for the shop to work.

2. Payments

Card and PayPal payments are processed by trusted third-party payment providers, including PayPal and Stripe. Your full card details are entered on their secure systems and are never stored on our website. If you pay by Western Union, MoneyGram or direct PayPal transfer, we keep a copy of the receipt you send us only to confirm your payment and order.

3. How we use your information

• To process, ship and deliver your orders and send order updates.
• To verify payments and prevent fraud.
• To answer your questions and provide customer support.
• To manage your account and order history.
• To improve our website, products and service.
• To send you marketing emails only if you have agreed — you can unsubscribe at any time.
• To meet our legal, tax and accounting obligations.

4. Sharing your information

We do not sell your personal information. We only share it with service providers who help us run the store, such as:

• Payment providers (PayPal, Stripe and money-transfer services you choose to use).
• Shipping and courier companies, to deliver your order.
• Our website hosting provider (Hostinger) and website software providers.
• Authorities, where required by law.

Because we ship internationally, your information may be processed in countries other than your own, including Pakistan. We take reasonable steps to keep it protected wherever it is processed.

5. Cookies

We use essential cookies to keep your cart, checkout and login working. Some cookies may also be set by our payment providers and by embedded services to keep transactions secure. You can block or delete cookies in your browser settings, but parts of the shop may stop working.

6. How long we keep your information

We keep order records for as long as needed for accounting, tax and legal purposes. Account information is kept until you ask us to delete your account. Contact messages are kept only as long as needed to help you.

7. Your rights

Depending on where you live, you may have the right to access, correct, download or delete your personal information, and to object to or restrict certain uses of it. To make a request, email us at mail@ayaabi.com. We may need to confirm your identity before acting on your request.

8. Security

Our website uses an SSL-encrypted (HTTPS) connection, and we limit access to your information to people who need it to fulfil your order. No online service is completely secure, but we work hard to protect your data.

9. Children

Our store is not directed at children under 13, and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with the “Last updated” date.

11. Contact us

Ayaabi Collection
Sialkot, Pakistan
Email: mail@ayaabi.com
Phone / WhatsApp: +92 318 8360684